Goodwill NCW adjusting donation drop-off locations, hours

MENASHA — Goodwill Industries of North Central Wisconsin (NCW) is adjusting its donation drop-off locations and hours across its 35-county region.

Goodwill NCW began taking donations last week with strict safety measures in place. Starting Thursday, May 7, the following retail stores and training centers will be open for noncontact donation drop-offs from 10 a.m. to 2 p.m. daily, unless capacity is reached earlier: Darboy, Grand Chute, Green Bay East, Green Bay West, Lake Hallie, Marshfield, Onalaska, Oshkosh (20th Ave.), Plover, Rhinelander, Rib Mountain, Rice Lake and Wisconsin Rapids.

Donation Expresses at 2465 Lineville Road, Green Bay; 211 E. Ann St., Kaukauna; and 1033 W. Northland Ave., Appleton, also are open 10 a.m.-2 p.m. daily for noncontact donation drop-offs. The Shiner Center and Outlet Store in Appleton remain closed for donations.

The following locations will not be open to the public but will be used for sorting donations after they are held for 72 hours in accordance with recommendations from the National Institutes of Health: Antigo, Ashwaubenon, Eau Claire, La Crosse, Manitowoc, Menasha, Menomonie, Neenah, Oshkosh West, Shawano, Stevens Point, Tomah, Waupaca and Weston. The De Pere Donation Express also is closed.

As a nonprofit human service organization, Goodwill NCW uses revenue from the sale of donations to fund job training and other opportunities as part of its mission of Elevating People by Eliminating Barriers to Employment. In 2019, 91% of Goodwill NCW’s revenue was generated through the sale of donations.

The changes in locations and hours allow for Goodwill NCW to better care for its team members, ensure the safety of the community and team, and catch up with the generous donations it has received so far.

While stores remain closed to shoppers, Goodwill NCW’s noncontact donation drop-off features a drive-thru system follows social-distancing guidelines:
• Donors are asked to remain in their vehicles until they reach the donation doors and, once they exit their vehicles, to practice social distancing by maintaining at least 6 feet of space from others.
• Donors should place items in the designated bins or boxes instead of delivering person-to-person. Donors will need to sort donations into the two labeled bins according to soft goods such as apparel, handbags, shoes, bedding and towels and hard goods such as books, décor, kitchenware, household items and artwork.
• Signage at donation drop-offs walks donors through the process.
• Online receipts are available at
• All donation attendants will be wearing gloves and a mask or face covering.

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