Goodwill NCW to require shoppers to wear masks

MENASHA — Starting Monday, July 20, Goodwill Industries of North Central Wisconsin (NCW) will be requiring shoppers to wear face coverings or masks in all of its 27 retail stores and training centers across its 35-county region, joining team members who have been required to wear face coverings or masks since reopening on May 26.

The Goodwill NCW Outlet Store in Appleton, which reopened July 15, also requires shoppers to wear face coverings or masks.

“As an essential human services organization with a retail operation that fuels our mission, it’s important for us to do our part to slow the spread in our communities,” Goodwill NCW President and CEO Chris Hess said. “Our top priority throughout this pandemic has been and always will continue to be to protect the health and safety of our team members, customers and communities.”

Both the Centers for Disease Control and Prevention and the World Health Organization now recommend that people wear masks as a way to reduce community spread of COVID-19. As part of this effort, the National Retail Federation released a statement on July 15 encouraging all retailers to adopt a nationwide policy that requires customers to wear face coverings or masks to protect the health and well-being of their teams, customers and partners during the coronavirus pandemic.

Goodwill NCW retail store and training center team members will work with customers who come to the store without a mask to find a solution. Customers who cannot wear a face covering because of a medical condition will be accommodated and are encouraged to wear an alternative option such as a face shield.

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