Goodwill NCW urges the public to hold on to donations

MENASHA — With the statewide COVID-19 Safer at Home order in place, Goodwill NCW’s retail stores and training centers and donation drop-off locations across 35 counties are temporarily closed. The health and safety of its team and the community are Goodwill NCW’s top priority.

In the meantime, Goodwill NCW is strongly urging the public to hold on to donations until its donation centers reopen. Goodwill NCW has donation locations at each of its 27 retail stores and training centers, the Shiner Center and Outlet Store in Appleton and four Donation Expresses in the Fox Valley.

“As we all stay home and do our part to keep our communities safe, please remember how important donations are to Goodwill,” said Chris Hess, Goodwill NCW president and CEO. “The average donation creates more than three hours of job training and opportunity. As people clean and organize homes, we will absolutely need donations – but not just yet. We will be back open soon and will appreciate that support as we anticipate the need to be even greater when we emerge from this temporary shutdown.”

With donation centers closed, items left outside donation doors are exposed to the weather and can be damaged or ruined, creating unnecessary waste.

Goodwill NCW’s mission services and retail operations start with donations. As a nonprofit human service organization, Goodwill NCW uses donations and shopping purchases to fund job training and more to make a life-changing impact for the people it serves.

In 2019, 91% of Goodwill NCW’s revenue was generated through the sale of donations. Eight-seven cents of every dollar is invested in its mission of Elevating People by Eliminating Barriers to Employment.

Goodwill NCW will reopen when the Safer at Home order that is in effect until April 24 is lifted and will post updated information about its reopening on its website ( and on social channels. A list of all Goodwill donation centers can be found at Donation bins have been temporarily removed from business’ parking lots.

“The impact of the temporary shutdown of our retail stores and training centers will be substantial, and community-based human service organizations like Goodwill will be essential to our response to this crisis and the challenges we face locally and statewide,” Hess said. “We are bracing for an increase in individuals needing services and are pressing ahead to meet those needs, but we need the communities’ donations to do so.”

Goodwill NCW adjusting donation drop-off locations, hours
A letter to our communities

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