Volunteer Income Tax Assistance (VITA)


Free income tax assistance is available for low-to-moderate income individuals (generally, household income of $66,000 or less), individuals with disabilities and non-English speaking taxpayers. In addition, the program assists individuals who qualify for homestead credit or the earned income credit (EIC). The VITA program is aimed at those for whom paid assistance may be out of reach.

Learn more about VITA here.

2021 Tax Season Information

To serve more members of our community and ensure the safety of all taxpayers and volunteers, VITA is excited to announce a partnership with Get Your Refund for the 2021 tax season to provide 100% virtual tax prep services. It’s the same service you’ve always received from us – except no in-person contact. 

In addition to Get Your Refund 100% virtual option, we will also offer in-person Valet VITA assistance by appointment only at Goodwill’s Menasha store and training center as well as access to free Do-It-Yourself (DIY) self-preparation. We will not offer walk-in options during the 2021 tax season, and we will be following CDC recommended COVID-19 protocols for on-site appointments. 

Connect with our VITA tax preparers online. 

An internet connection, email address and images of your necessary documents are all you need to get started. 

Schedule an in-person appointment

Meet with an intake specialist and let our IRS-certified volunteers prepare your return. Pick up your return when it’s ready (typically 5-7 business days).

Do your taxes for free, yourself.

Online services exist for individuals who feel confident completing their taxes without assistance.