The VITA site located at the Goodwill Menasha Retail Store and Training Center, 1800 Appleton Road, Menasha, is staffed by volunteers from the Fox Valley. Several volunteer opportunities exist that can be matched up with your passion and strengths. Look through each opportunity and apply below!
As the first point of contact, the greeter is essential to creating a welcoming atmosphere for tax filers. Primary responsibilities include welcoming tax filers, providing intake forms. Some greeters may be asked to assist with categorizing returns. Strong interpersonal communication skills are required.
As an income tax preparer, you will work 1-on-1 with taxpayers using intake forms and computer software to prepare basic/advanced tax returns. No tax preparation experience necessary. Basic computer skills are required.
As an intake screener, you will verify the identity and help taxpayers fill out their intake forms. You will ensure the taxpayers have all necessary information and documents to complete their tax return.
Reviewers will work with tax filers to discuss and review completed income tax returns. You will ensure tax filers receive all credits available to them and that they are computed correctly. Income tax background or VITA experience is required.