Volunteers sought for VITA tax-preparation program

MENASHA — The VITA (Volunteer Income Tax Assistance) program needs volunteers to assist in the free preparation of tax returns for people in need in the community for the 2017 tax year.

Volunteers are asked to serve at least 20 hours between Jan. 24 and April 17 and will receive training in small-group sessions in November and December. VITA is seeking greeters, basic and advanced tax preparers, screeners and quality reviewers.

All volunteers must complete a background check before volunteering.

In preparation for returns filed for the 2016 tax year, Goodwill NCW’s VITA program trained more than 60 volunteers (students, professionals and community members) who prepared more than 2,000 tax returns for low-to-moderate income, disabled or non-English-speaking residents of the Fox Valley.

VITA volunteers helped tax filers save thousands of dollars in commercial tax preparation fees and claim valuable refundable tax credits like the Earned Income Credit, Child Tax Credit and the Wisconsin Homestead Credit.

VITA ( is one of 29 programs supported by Goodwill NCW with revenue generated from community donations and store purchases.

Three information sessions are scheduled for prospective volunteers, all at the Goodwill Community Campus, 1800 Appleton Road, Menasha:

  • Saturday, Nov. 11, 10-11:30 a.m.
  • Wednesday, Nov. 15, 4:30-5:30 p.m.
  • Saturday, Nov. 18, 8:30-9:30 a.m.

Register online for the information sessions at

To apply as a volunteer, and for more information:

About Goodwill NCW: Goodwill NCW is a not-for-profit human services organization that in 2016 helped improve the lives of 63,368 people across 35 counties in north central Wisconsin, through 29 programs and services. The organization includes 27 retail stores and training centers in communities from Manitowoc to La Crosse, and as far north as Rice Lake and Rhinelander, as well as provides a unique shopping experience at its Appleton outlet store and at It offers four Donation Express sites and 10 donation bins located throughout the Fox Cities and surrounding communities. Goodwill NCW uses the revenue from stores to fund a variety of innovative programs and services that serve north central Wisconsin communities.

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